Privacy Policy

Operated by: Tenet Shop
Tenet Online shop BD values ​​the security and privacy of your personal information. By using our website, social media, or any digital service, you are agreeing to this policy. We ensure the security of your information by following international standards.

1. What information do we collect?

When you engage with our website or services, we may collect your name, mobile number, email address (if applicable), billing and delivery address, and, if necessary, identity verification information. Order-related information such as product details, payment status, delivery information, and previous purchase history may be stored in our systems. In addition, technical information such as IP Address, Browser Information, Device Data, and Cookies are automatically collected to enhance your browsing experience. We do not store any full debit or credit card details.

2. How we use your information

The information is used to process, process, deliver, and provide updates on your order. Your contact information may be used to provide customer support or after-sales service. Data is also used to analyze sales statistics, improve site performance, and understand customer usage patterns for business development purposes. Information is also used for security purposes to detect suspicious activity, prevent fraud, and prevent unauthorized access.

3. Information Sharing Policy

Tenet shop does not sell or rent your personal information under any circumstances. However, limited information may be shared with delivery companies, logistics partners, and payment verification service providers to ensure the provision of services. Information may be provided at the request of government or law enforcement agencies due to legal obligations. In each case, we share the minimum information necessary.

4. Data security

We maintain a strong security framework using encrypted storage, secure servers, and multi-layered security to keep your information safe. Regular security audits, access controls, and suspicious activity detection technology are integrated into our systems. This policy and security standards are in place.

5. Cookies Policy

Cookies are used to improve your browsing experience, store your preferences, and optimize site performance. You can control or disable cookies in your browser settings, but some features may not work properly.

6. Third-party links

Third-party links on our site (such as Facebook Pages) follow their own policies and their collection or use of information is not under our control. We recommend that you review their policies before visiting them.।

7. Data retention period

Data is retained for a certain period of time even after the end of the service provision activity, which may be required for legal or administrative reasons. Unnecessary data is securely and permanently deleted.

8. Your rights

You can view your personal data, correct it if it is incorrect, delete it if you think it is necessary, or object to the use of the data. You can contact us directly to exercise this right.

9. Policy changes

We may update this Privacy Policy from time to time. If the policy changes, they will be published on the website and you may be notified if necessary.

10. Contact

For any questions, requests or complaints regarding the Privacy Policy, please contact us:

01640361447
Facebook Page: https://www.facebook.com/tenetshopbd/